Privacy Policy
Your privacy is important to us. This policy explains how we handle your data.
Last updated: January 15, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, list a property, make a booking, or contact us for support. This may include your name, email address, phone number, payment information, and any other information you choose to provide.
We also automatically collect certain information when you use our platform, including your IP address, device type, browser type, operating system, referring URLs, and information about how you interact with our services.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you related information including confirmations and receipts, and respond to your comments, questions, and customer service requests.
We may also use the information to send you promotional communications, such as information about products, services, and events offered by Faaho and our partners. You can opt out of receiving promotional messages at any time.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at support@faaho.com.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@faaho.com or write to us at our registered office in Phagwara, Punjab, India.